Advertising: Promoting available rental units through various channels like online listings, social media, and print media.

Open Homes: Showing your property to prospective tenants through scheduled open homes and private viewings.

Tenant Screening: Conducting background checks, credit assessments, and verifying rental history to select reliable tenants.

Lease Negotiation: Negotiating lease terms and conditions with potential tenants.

Routine Maintenance: Scheduling and overseeing regular maintenance tasks like garden maintenance, weed control, appliance servicing and gutter cleaning.

Emergency Repairs: Responding to urgent repair needs such as plumbing emergencies or electrical issues.

Creditor Management: Coordinating with contractors, repair services, and maintenance personnel.

Inspection Management: Conducting periodic property inspections to identify and address maintenance needs.

Budgeting: Creating and managing property budgets, including anticipated maintenance and repair costs.

Accounting: Keeping accurate financial records, tracking income and expenses, and preparing financial reports.

Tax Preparation: Assisting with tax-related documentation and ensuring compliance with tax regulations.

Expense Management: Overseeing payment of property-related expenses, such as utilities and council rates.

Lease Renewals: Drafting, negotiating, and managing lease agreements.

Rent Collection: Collecting rent payments, issuing receipts, and handling late fees or payment issues.

Tenant Communication: Addressing tenant inquiries, complaints, and maintenance requests.

Conflict Resolution: Mediating disputes between tenants or between tenants and the property owner.

Routine Inspections: Conducting quarterly property inspections to ensure your tenant is caring for your property.

Lease Enforcement: Ensuring tenants adhere to lease terms and conditions.

Regulatory Compliance: Staying updated on tenancy legislation and ensuring property practices meet all legal requirements.

Terminations: Handling the eviction process when necessary, including legal filings and application to NCAT.

Tribunal Representation: Preparation of NCAT applications & evidence; and appearance at Tribunal hearings.

Maintaining comprehensive records of all property-related activities, including lease agreements, maintenance requests, and financial transactions.

Property Upgrades: Planning and managing property improvements or renovations.

Tenant Move-In/Move-Out: Coordinating the move-in and move-out process, including inspections and security deposit management.

Emergency Response: 24 hour on call availability for reponse to emergencies such as floods, house fires etc.